Lindsay Clark – Tubervilles Solicitors
Mohamed – Yakult UK
Heather Graydon - Chapman Taylor LLP
David Cornish – The Shelving Centre
Storage East London
Essential to the Filebank service is the fact that we will provide a vault or chamber that will be exclusive to your requirements. This approach provides control, confidentiality, security and efficiency and is entirely contrary to the random location process deployed by most of our competitors.
Filebank vaults are ideal for small to mid-range consignments. Each vault can accommodate up to 400 standard size archive boxes. Each vault is exclusive to a customer and can either be self-controlled or managed by Vanguard Filebank. Large consignments can be accommodated in storage chambers which are sized to suit individual circumstances. Chambers also provide exclusivity by customer and likewise provide the option of self-control or Filebank management.
The Filebank storage methodology offers many advantages. From a security perspective it means that each customer is assured that their storage vault or chamber is exclusive. From the point of view of control the vault or chamber means that consignments are completely self-contained. Our approach allows us to provide service options, this means that customers can elect either to retain control via self-access or chose to benefit from the Filebank management service.
Vaults, Chambers and Storage West London
Vaults and chambers are set out within allocated areas of our Filebank sites all of which benefit from security alarms, access control and CCTV. We can provide additional levels of control by customer through systems such as fingerprint recognition for access to vaults and “smart” locks which provide alerts to any attempt of entry. In addition we maintain high housekeeping standards to monitor the risk of fire and health and safety requirements.
Our customer service teams are based at our Filebank locations. This means that as well as being instantly contactable by phone or email we are actually on hand and able to deal with your needs on a face to face basis. This approach allows us to follow our tried and tested processes yet at the same time retain the flexibility to meet individual requirements.
We execute our Filebank services simply and efficiently. We do not insist on a minimum contract term or seek to impose punitive charges relating to termination, we prefer to rely on retaining our customers by looking after them and continuing to offer excellent value, we believe our customers prefer this approach too.